Terms of Service

Last updated: 1 November 2026

By using crestmatrixdigital.com or asking us for work, you agree to the points below.

Free store review

The first review is free and has no obligation. Changes, fixes and further work are quoted first and charged only after you agree to the quote in writing.

Scope and payment

Each project has a written scope and price before it starts. Payment currently goes through Upwork or Fiverr. You pay directly for third-party costs such as themes, apps and your Shopify plan.

No guaranteed results

We work to improve speed, trust, conversion and email performance, but we cannot promise a specific sales, traffic or ad result, because these depend on your product, market and budget.

Your access and content

You keep ownership of your store, brand and content. We ask for the access needed to do the work, and we do not use it for anything else.

Changes

We may update these terms. The date at the top shows the latest version. Questions: hello@crestmatrixdigital.com.